Privacy Policy

CRUZTELCO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our broadband services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

  • Personal Information: When you sign up for our services, we collect personal information such as your name, address, email address, phone number, and payment details.
  • Usage Data: We collect information automatically when you access the service, which may include your IP address, browser type, internet service provider, and other technical information.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to monitor service usage and gather data to improve our services.

2. How We Use Your Information

CRUZTELCO may use the information we collect for various purposes, including:

  • To provide and maintain our service.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our service.
  • To monitor the usage of our services.
  • To detect, prevent, and address technical issues.

3. Sharing Your Information

We do not sell or rent your personal information to third parties for marketing purposes. We may share information with:

  • Service Providers: We may share your information with third-party partners to perform services such as payment processing and customer support.
  • Legal Requirements: We may disclose your information to comply with a legal obligation, protect and defend the rights or property of CRUZTELCO, prevent or investigate possible wrongdoing in connection with the service, or protect against legal liability.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, modification, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, amend, delete, or limit the use of your information.

6. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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Your Satisfaction is Our Priority